What Are Our Customers Saying?
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Reviews

What Are Our Customers Saying?

Real reviews from homebuyers who worked with 1st Advantage Mortgage, a licensed mortgage broker and lender in Charlotte, NC. Published live from Google.

We’re here at 1st Advantage Mortgage to help our neighbors in the community achieve their dreams of buying and refinancing homes, and our commitment to delivering top-notch service is reflected in the heartfelt Google reviews of our satisfied clients.

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Questions

Frequently asked questions

Where do these reviews come from?

Google. They publish to this page through Trustindex, which reads them from our Google listing and renders them live. We do not write them, edit them, filter them or choose which ones appear.

How many reviews do you have?

The count on this page is live. It comes straight from our Google listing through Trustindex, so whatever it says when you read it is the current number. We do not type it in and we do not change it.

Can I leave a review?

Yes. Search for 1st Advantage Mortgage on Google and leave one there. It will appear on this page.

Are any reviews hidden or removed?

No. The widget renders what Google holds, in the order Google returns it. We do not remove a review from this page, which is the point of publishing them this way rather than retyping selected quotes into the design.

Do the reviews name a specific loan officer?

Often, yes. Reading for which officer keeps coming up is more useful than reading the star rating. Every licensed officer has their own page and their own NMLS number, so you can look them up before you call.

Do you have reviews from outside Charlotte?

Yes. We lend across Gaston County, Mecklenburg County, York County in South Carolina and further out, and the reviews come from all of it. The location pages list the towns we work in.

How do you ask for reviews?

Every borrower who closes with us gets the same request, sent the same way, at the same point in the process. We do not pick who to ask based on how the file went.

Do you edit or filter the reviews?

No. The reviews are published through Trustindex, which reads them straight from Google. We do not edit the wording, we do not choose which ones display, and we do not hide one we would rather not show.